AI Governance
AI Governance Frameworks That Actually Get Used
December 1, 2024
6 min read
Why Most AI Governance Fails
Typical Governance Document:
- 47 pages of principles and definitions
- Vague requirements like "ensure fairness"
- No concrete decision criteria
- Reviewed quarterly by committee
What Happens:
- Engineers ignore it
- Projects proceed without governance review
- Risk accumulates silently
- Framework updated annually, never enforced
The Three Questions Governance Must Answer
-
What AI use cases are allowed, prohibited, or require review?
- Clear categorization by risk level
- Concrete examples, not abstract principles
- Decision tree that works without legal consultation
-
What technical requirements apply to each category?
- Testing requirements
- Documentation standards
- Monitoring and audit trails
- Human oversight specifications
-
Who makes decisions and how quickly?
- Clear approval authority by risk level
- Defined SLAs for governance review
- Escalation paths
Risk-Based Classification That Works
Tier 1: Prohibited Use Cases
Definition: AI systems with unacceptable risk that are banned regardless of controls.
Examples:
- Social credit scoring systems
- Emotion recognition in hiring decisions
- Predictive policing without human review
- Subliminal manipulation techniques
Governance Decision: Automatic rejection. No approval process needed.
Tier 2: High-Risk Use Cases (Requires Review)
Definition: AI systems that could cause significant harm and require extensive controls.
Examples:
- Credit decisioning systems
- Healthcare diagnostic support
- Employment screening algorithms
- Critical infrastructure control systems
Required Controls:
- Human-in-the-loop for final decisions
- Bias testing and fairness metrics
- Explainability requirements
- Continuous monitoring
- Incident response plan
- Regular audits
Approval Process: Governance board review, 2-week SLA, documented risk assessment required.
Tier 3: Medium-Risk Use Cases (Self-Assessment)
Definition: AI systems with limited scope and well-understood risks.
Examples:
- Content recommendation systems
- Inventory optimization
- Email spam filtering
- Document classification
Required Controls:
- Standard testing procedures
- Monitoring for drift
- Incident logging
- Quarterly reviews
Approval Process: Team lead approval with checklist, 48-hour SLA.
Tier 4: Low-Risk Use Cases (No Review)
Definition: AI systems with minimal potential for harm.
Examples:
- Image enhancement tools
- Grammar checking
- Video game AI opponents
- Personal productivity assistants
Required Controls:
- Basic testing
- User feedback mechanisms
Approval Process: None. Standard engineering practices apply.
Technical Requirements by Tier
Data Governance (Tier 2+)
Data Source Documentation:
- Where did training data come from?
- What biases might it contain?
- How was it validated?
Data Minimization:
- Only collect data necessary for function
- Define retention policies
- Enable data deletion
Privacy Controls:
- PII detection and handling
- Differential privacy where applicable
- Consent mechanisms
Model Governance (Tier 2+)
Testing Requirements:
- Performance metrics on test data
- Fairness metrics across demographic groups
- Adversarial robustness testing
- Edge case analysis
Documentation:
- Model architecture and parameters
- Training methodology
- Performance limitations
- Known failure modes
Explainability:
- Model interpretation capabilities
- Feature importance analysis
- Decision justification for individual predictions
Monitoring and Auditing (Tier 2+)
Production Monitoring:
- Model performance drift detection
- Input distribution changes
- Prediction confidence tracking
- Error rate monitoring
Audit Trail:
- All predictions logged with context
- Model version tracking
- Configuration changes recorded
- Access controls and logs
Incident Response:
- Definition of AI incidents
- Response procedures
- Escalation criteria
- Post-incident review process
Governance Workflow That Developers Accept
Step 1: Self-Assessment (5 minutes)
Engineer completes simple questionnaire:
- What does the AI system do?
- What decisions does it make?
- Who is affected?
- What data does it use?
Output: Risk tier assignment with explanation.
Step 2: Requirements Checklist (Tier-Dependent)
Tier 4: No additional requirements.
Tier 3: Complete standard testing checklist, get team lead approval.
Tier 2: Complete comprehensive documentation template, schedule governance review.
Tier 1: Project rejected with explanation and alternatives.
Step 3: Review (Tier 2 Only)
2-Week SLA for Initial Review:
- Risk assessment validation
- Control adequacy evaluation
- Approval, conditional approval, or rejection
No SLA Creep:
- Timer starts when complete documentation submitted
- Incomplete submissions returned immediately
- Reviews don't block on committee availability
Step 4: Ongoing Monitoring (All Tiers)
Automated Dashboards:
- Model performance metrics
- Drift detection alerts
- Incident tracking
Scheduled Reviews:
- Tier 2: Quarterly
- Tier 3: Annual
- Tier 4: None
Making It Stick: Organizational Integration
Developer Experience
Good Governance:
- CLI tool for risk assessment
- Automated checklist validation
- Template generation
- Clear approval status
Bad Governance:
- Email attachments and Word documents
- Unclear submission requirements
- Black-box review process
- No status visibility
Incentive Alignment
Make Governance Helpful:
- Risk assessment catches issues early
- Templates save documentation time
- Checklist prevents deployment problems
- Review provides expert feedback
Avoid Punitive Framing:
- Not: "Governance prevents bad AI"
- Instead: "Governance helps ship safer AI faster"
Executive Support
Governance Without Authority Fails:
- Executive sponsorship required
- Clear consequences for circumventing process
- Resources allocated for governance function
- Regular reporting to leadership
Common Implementation Mistakes
Mistake 1: Starting Too Comprehensive
What Happens:
- Year-long framework development
- Covers every edge case
- Never gets adopted
Instead:
- Start with Tier 2 high-risk systems only
- Simple three-tier classification
- Expand based on actual usage
Mistake 2: Treating All AI the Same
What Happens:
- Spell-checker requires same review as credit scoring
- Engineers bypass governance entirely
- High-risk systems escape oversight
Instead:
- Risk-based tiers with different requirements
- Focus governance resources on high-risk
Mistake 3: Governance as Compliance Theater
What Happens:
- Checkboxes get checked
- No real risk reduction
- False sense of security
Instead:
- Technical controls that actually mitigate risk
- Automated validation where possible
- Meaningful review by qualified people
Key Takeaways
- Risk-based classification with concrete examples beats abstract principles
- Fast approval for low-risk, thorough review for high-risk
- Technical requirements must be specific and measurable
- Developer experience determines adoption
- Governance that helps teams ship safer systems gets used
Start with a simple three-tier system, focus on high-risk use cases, and expand based on what you learn. The best governance framework is the one engineering teams actually follow.
Related services: AI governance frameworks, regulatory compliance strategy